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Workstation Plans
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System Monitoring |
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System Optimization & Maint. |
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Application Installation |
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Software Updates |
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Software Version Upgrades |
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File System Management |
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Monthly Health Reporting |
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User Profile setup |
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Protection |
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Virus Protection & updates |
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Centralized Anti-Spyware Protection & Updates |
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OS Patch Management |
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Support |
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Umlimited Remote Support Standard Hours (8am-5pm M-F) |
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Unlimited 24x7 Support |
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Unlimited Onsite Support |
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Incident Response and Resolution Tracking |
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Application Repair & Resolution |
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Hardware Warranty Support |
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PC/Print Resolution |
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New PC/Laptop Setup |
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Optional PC Services |
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Hosted Anti-Spam Solution |
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Asset Management |
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Centralized Anti-spyware Solution |
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