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Server Plans
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Basic |
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Management |
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System Monitoring |
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System Failure Notification |
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System Optimization & Maint. |
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New Application Installation |
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Software Version Upgrades |
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Software Updates |
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Data Backup Monitoring & Admin |
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DNS Management |
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File System Management |
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Internet Connectivty Monitoring |
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Monthly Health Reporting |
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File System Permission |
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Group Policy Management |
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User Account Maint. |
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Exchange Management |
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x |
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SQL Server Management |
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Web Server Management |
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Protection |
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Virus Protection & Updates |
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Centralized Anti-Spyware Protection & Updates |
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OS Patch Management |
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Support |
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Unlimited Standard Hours Support (8am-5pm M-F) |
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Unlimited 24x7 Support |
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Unlimited Onsite Support |
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Incident Response and Resolution Tracking |
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Application Repair & resolution |
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Hardware Warranty Support |
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Recovery of Backed Up Data |
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New Server Setup |
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